Job description
Job Requirements
Job Title: Customer Care Executive Jobs at Abhijeet Online Network Pvt. Ltd.
Location: Bikaner Division, Rajasthan, India
Salary: ₹15,500 – ₹23,500 per month
Qualification: 12th Standard / PUC
Work Experience: Not specified
Employment Type: Full Time
Job Description:
Abhijeet Online Network Pvt. Ltd. is seeking a dedicated Customer Care Executive to join our team in Bikaner Division, Rajasthan. If you are a skilled communicator with a passion for delivering exceptional customer service, this role is for you! As a Customer Care Executive at Abhijeet Online Network Pvt. Ltd., you will be a vital part of our customer care team, responsible for ensuring customer satisfaction and fostering strong relationships.
In this role, you will handle various customer inquiries and provide support to enhance their experience with our products and services. Your ability to solve problems, deliver accurate information, and collaborate with internal teams will be crucial to your success. Join Abhijeet Online Network Pvt. Ltd. and play a key role in maintaining high standards of customer service.
Responsibilities:
• Respond to customer inquiries and concerns in a prompt and professional manner for Abhijeet Online Network Pvt. Ltd.
• Provide accurate and detailed information about products, services, and company policies to customers.
• Assist customers with troubleshooting, problem-solving, and technical support to ensure satisfaction.
• Collaborate with internal teams at Abhijeet Online Network Pvt. Ltd. to resolve complex issues and ensure smooth customer interactions.
• Maintain comprehensive and accurate records of customer interactions and transactions.
• Follow up with customers to ensure their issues are resolved and provide additional assistance if needed.
• Handle customer complaints effectively, aiming to turn negative experiences into positive outcomes.
• Offer feedback to improve processes and customer service strategies within Abhijeet Online Network Pvt. Ltd.
• Stay updated with product knowledge and company policies to provide accurate information.
• Manage multiple tasks and priorities efficiently while delivering high-quality customer service.
Requirements:
• Completion of 12th Standard / PUC is required for the Customer Care Executive role at Abhijeet Online Network Pvt. Ltd.
• Strong communication skills in English and Hindi, or the local language, for effective customer interactions.
• Previous experience in customer service or a related field is advantageous but not mandatory.
• Ability to handle inquiries, resolve issues, and provide technical support with patience and professionalism.
• Strong problem-solving skills and attention to detail to manage customer concerns effectively.
• Proficiency in using computer systems and customer service software.
• A positive attitude and the ability to work collaboratively with internal teams at Abhijeet Online Network Pvt. Ltd.
• Flexibility to handle varying customer demands and adapt to changing situations.
Benefits:
• Competitive salary ranging from ₹15,500 to ₹23,500 per month at Abhijeet Online Network Pvt. Ltd.
• Opportunity to work in a supportive and dynamic environment with career growth prospects.
• Comprehensive training and development programs to enhance your customer service skills.
• Enjoy a role where you can make a significant impact on customer satisfaction and company success.
If you are ready to take on the role of Customer Care Executive at Abhijeet Online Network Pvt. Ltd., apply now! Join us in Bikaner Division, Rajasthan, and become an integral part of our team dedicated to delivering exceptional customer experiences.